Service & Hosting
Technical operation, maintenance, and optimization of WordPress solutions.
Webnorth’s service team specializes in the operation, optimization, and ongoing development of WordPress solutions — including advanced WooCommerce platforms. Each client is assigned a dedicated Customer Care Manager to ensure close follow-up and clear prioritization.
The team consists of in-house tech leads, experienced WordPress developers, and QA specialists, ensuring fast response times, technical quality, and efficient execution. We work in a structured way using a shared service board, giving clients full visibility into tasks, history, and support/voucher usage.
Our service team is fully focused on performance, security, and business value — whether it’s a content-heavy website or a complex eCommerce setup. We also collaborate with specialists in web accessibility, sustainability, technical SEO, LMS, and automation to ensure that every solution performs — and evolves with the business.
In addition to day-to-day operations and maintenance, we actively engage in planning and coordination with the client’s other partners — such as marketing agencies — helping to set goals, plan new initiatives, and evaluate results. This makes Webnorth’s service agreement a strategic tool for companies and organizations looking to strengthen their digital foundation and maximize the value of their WordPress solution.
What’s included in a service and hosting agreement?
- Specialized Service Team Dedicated Customer Care Manager Proactive sparring from Customer Care Managers
- Reporting tool for corrections and requests Email and phone support (Weekdays from 8 AM–4 PM) 24-hour emergency hotline
- Implementation of security measures Automatic monitoring for faster response times Daily backups
- GDPR compliance Error handling plan Full warranty on the digital solution
- In-house tech leads and developers WooCommerce experts Ongoing updates with testing in a staging environment
- Scalability options (e.g. increased traffic and sales) Solution-specific optimized servers Weekly review of the solution
WooCommerce experts
At Webnorth, we develop WooCommerce solutions with a strong focus on performance, scalability, and technical robustness. With years of experience building e-commerce platforms, we create solutions that not only work — but are optimized for growth and conversions. Our in-house WooCommerce developers work closely with DevOps and QA to ensure high quality across the entire flow — from backend to checkout.
The ongoing operation of your WooCommerce platform is essential to the success of your webshop, and we make sure it runs fast, stable, and secure. Through continuous performance and security monitoring, regular updates, backups, and responsive support, we give you peace of mind — so you can focus on your business while we keep your platform sharp and reliable.
We develop advanced integrations and custom features that support both B2B and B2C needs, and we continuously improve speed, responsiveness, and visibility through organic search engine optimization. From product structure and navigation to integrations and checkout, we analyze and optimize every touchpoint to deliver a first-class experience for both users and search engines.
With user-friendly interfaces, streamlined purchase flows, and ongoing testing, we ensure your webshop is ready to deliver measurable results and maximize conversions. With Webnorth as your technical partner, you get a WooCommerce solution that is both business-driven and future-proof.
Would you like us to help your company operate, maintain, and optimize your WordPress solution?
Here’s what our clients
say about having a service
and hosting agreement with Webnorth.
They are fast, reliable, and precise — bringing not only their technical expertise to the table but also great suggestions and alternative solutions.
Communication is excellent, and most importantly: my contact person at Webnorth is incredibly kind, making him one of my favorite ‘colleagues’.
They are fast, r...
We’ve found all of that in Webnorth. Their ability to provide sparring and maintain transparency has enabled us to act before problems arise — not after.
A warm recommendation from us.
They’ve successfully navigated a complex collaboration with high technical demands and shown great adaptability and understanding of our needs as a niche company. Their ability to deliver tailored solutions that fit our unique requirements has been invaluable.
On top of that, their ongoing communication and commitment ensure we’re always aligned — able to anticipate and address challenges before they become problems.
They’re proactive, skilled, and dynamic — always great to spar with and incredibly quick to understand what you need, often adding valuable input of their own.
They consistently follow up on everything, and I always experience a high level of care and professionalism. I can ONLY give Webnorth my highest recommendations.
They’re proactive, skilled, and dynamic — always great to spar with and incredibly quick to understand what you need, ...
Tasks are handled thoroughly, with full transparency around scope, timeline, and cost. There are no unpleasant surprises — only positive ones. Communication with the Webnorth team is always constructive, friendly, and solution-oriented, and our ongoing dialogue has built a strong relationship with our experienced contacts.
We highly recommend working with Webnorth.
They take the time to fully understand who their client is and are remarkably skilled at delivering the right plan and guidance from start to finish.
Communication is always excellent, and their talented Customer Care Manager, Jesper Hartvig, always keeps his eye on the ball — catching whatever comes his way. Response times are short, and issues are solved quickly — whether big or small.
The result is a beautiful, user-friendly site that integrates with our internal booking system.
The integration between the two systems turned out to be quite complex, but smart minds found great solutions — resulting in a logically structured platform that saves time across the board. From frontend implementation to backend system integration, every challenge was resolved with excellence.
The result is a beautiful, user-friendly site that integrates with ...
Here’s a selection
of our Service
& Hosting clients.
What does it take to transition
into a service and hosting agreement?
When Webnorth takes over the operation and maintenance of an existing WordPress or WooCommerce solution, we begin by gaining a deep understanding of the client’s business, goals, and expectations. We map not only the technical setup, but also the commercial context — ensuring that the solution supports business needs in the best possible way. We perform a detailed review of the existing setup, including code quality, structure, plugins, themes, integrations, and any custom functionality.
We identify potential risks and challenges such as security vulnerabilities, performance issues, outdated components, and technical debt. At the same time, we collect all relevant documentation — including access credentials, licenses, environment configurations, and records of previous development work. This ensures that we can take over the solution safely and efficiently — with no interruption in service or support.
Based on our technical audit, we deliver a comprehensive report with recommendations for optimization and improvements.
This report forms the basis for the actions required before the service and hosting agreement takes effect.
We present the plan in close dialogue with the client, set clear expectations regarding process and timeline, and ensure a smooth handover.
At Webnorth, transparency and technical precision are key to a safe and successful onboarding.